Amazon
How to Get Amazon Reviews in 2026: Request a Review, Vine and Review Requests Ads
How to get reviews on Amazon as a seller in 2026: the Request a Review button, Amazon Vine and the new Review Requests ads, plus what Amazon bans.
TL;DR
- Amazon allows three ways to get more product reviews in 2026: the free Request a Review button (or an app that sends the same request), Amazon Vine (free for 1 to 2 units, $75 or $200 for more), and the new paid Review Requests ads from Amazon Ads.
- New: Review Requests ads, announced September 29, 2026, invite recent buyers to rate your product while they shop. They're for products with fewer than 1,000 ratings and reviews, run in Amazon Ads Agent, and open in beta in the US from late October 2026.
- Every request has to be neutral. No incentives, no "only if you loved it", no asking for changes, and only one review request per order, whichever tool sends it.
- Inserts can't ask for a positive review or offer anything for a review.
- Use them by stage: Vine before and at launch, Request a Review on every order, Review Requests ads to speed up ASINs that are still under 1,000 ratings.
How Do You Get Amazon Reviews Without Breaking the Rules?
Every seller with a new listing asks the same thing: how do I get my first reviews? A product with no reviews converts poorly, and a product that converts poorly doesn't get the sales that bring reviews.
The shortcuts sellers used to take, free products for reviews, review clubs and "message me first if you had a problem" cards, are all banned now, and Amazon treats them as zero tolerance. What's left is a short list of tools Amazon built for this. In 2026 that list got a third entry, and this one is paid.
What's New in 2026: Review Requests Ads
On September 29, 2026, Amazon Ads announced Review Requests, an ad type that reaches customers who recently bought your product and invites them to leave a star rating or a written review while they shop on Amazon. Here's what Amazon's launch page says:
- How it works: a rating takes one click; a written review is optional and can include photos or video. The review shows on your product detail page like any other.
- Where you buy it: campaigns are created and managed in Amazon Ads Agent (or the Amazon Ads API), with the same bidding and budget controls as other Amazon Ads campaigns.
- Who can use it: registered sellers and vendors with an advertising account in good standing and no active policy violations.
- Which products: products with fewer than 1,000 total ratings and reviews. Amazon checks this when you create the campaign and while it runs, and pauses the campaign automatically when the product reaches 1,000.
- When: open beta in the United States from late October 2026, with more marketplaces planned.
- Results Amazon reports: in a closed US beta (June 3 to 21, 2026), products got three times as many ratings and reviews per week as before the test.
Amazon hasn't published the pricing model or the exact placements beyond its "highest-traffic pages". One Amazon Ads news page from the same day still says November 2026, so check that Review Requests shows up in your Ads Agent before you plan around it.
Method 1: Request a Review (Free)
What It Is. A button on each order's Order Details page in Seller Central. Amazon sends the buyer one standard email that asks for both a product review and seller feedback, translated into the buyer's language. You can't edit the text.
The Rules.
- Once per order, between 5 and 30 days after delivery (Amazon staff on the Seller Forums).
- Amazon's Communication Guidelines say review requests should go through the Request Review feature, and you can't ask more than once per customer per order.
- Amazon's own API for this says it plainly: send only one review request or one free-form proactive message per order. So if your app sends the request, don't also send a custom "how was it?" message.
Automation. Clicking the button on every order doesn't scale, so many sellers use an app that sends the same request through Amazon's Solicitations API. That's allowed: it's Amazon's own request, sent on a schedule. What isn't allowed is an app that writes its own pitch, adds a coupon, or filters out unhappy buyers.
Best For. Every order, on every ASIN. It's free and it's the baseline.
Method 2: Amazon Vine
What It Is. Amazon invites trusted reviewers, called Vine Voices, to request your product, try it free and post an honest review. Vine reviews carry a Vine badge. You can get up to 30 reviews per parent ASIN.
Who Can Use It.
- A Professional selling plan, with a Brand Representative or Reseller role for a brand in Amazon Brand Registry.
- FBA offers with available inventory (Amazon ships the Vine units, so reviewers stay anonymous).
- Fewer than 30 reviews on the detail page, plus an image, description, title and browse node.
- Not adult or digital items, and not sellers who are in, or were ever in, FBA Onsite.
What It Costs. The fee is charged once per parent ASIN enrollment, based on how many units you enroll:
| Units Enrolled | Vine Enrollment Fee |
|---|---|
| 1 to 2 | $0 |
| 3 to 10 | $75 |
| 11 to 30 | $200 |
You're billed 30 days after enrollment if the first Vine review is in, or when it arrives. If no Vine review comes, you aren't charged. The units still pay normal FBA and referral fees, and the product itself is free to the reviewer, so count the unit cost too. Brand-new sellers can get a $200 Vine credit through New Seller Incentives, and the FBA New Selection Program 2026 includes $75 in Vine credits for new-to-FBA products (enrollment now open to March 31, 2027). The two can't be combined.
How to Enroll. In Seller Central, go to Vine (in the Marketing menu, or Advertising in the older menu). Enter the ASIN, choose your variations (Amazon suggests all eligible ones), set the units (1 to 30), check the fee on the confirmation screen and click Enroll.
Know Before You Enroll.
- Each ASIN can be enrolled once in its lifetime. After a cancel with a claimed unit, you can't re-enroll it or any variation of the parent.
- An enrollment runs up to 90 days and can't end in the first 30.
- You can add units in the first 30 days, never remove them.
- Pre-launch: you can enroll as soon as you have an FBA listing with a future launch date. Amazon suggests having inventory in its network at least three weeks before launch, and the 90 days start when it's received and buyable.
- Amazon's numbers: for the $200 tier, the first Vine review arrives in 9 days on average and the average enrollment gets 19 reviews (2023 study). Reviews are honest, so a weak product gets weak reviews.
Best For. Launches and products under 30 reviews.
Method 3: Review Requests Ads (Paid, New)
Review Requests is the only one of the three you pay for per campaign. It's built for the stretch after launch, when Vine is used up (or the product is past 30 reviews) and the free request alone is slow.
Best For. ASINs with real sales but fewer than 1,000 ratings and reviews, especially ones heading into the holidays with a low count. It reaches buyers who already bought, so it can't help a product with no sales.
How to Test It.
- Pick two or three ASINs that sell steadily and sit well under 1,000 ratings.
- Note each one's rating count and star average on the day you start.
- Set a small daily budget in Amazon Ads Agent and run it for two to four weeks.
- Divide spend by new ratings gained to get your cost per rating, and compare it with your Vine cost per review (below).
- Keep it on the ASINs where the cost per rating is worth it. Amazon stops it at 1,000 anyway.
If you're new to Amazon Ads Agent or want this run alongside your Sponsored Products, our Amazon ads management team sets up and reads these tests every week.
What Amazon Does Not Allow
Amazon's Customer Product Reviews Policies, Communication Guidelines and Seller Code of Conduct agree on the core rule: you can ask your own customers for a review in a neutral way, but you can't influence what they write. These are all violations:
- Paying or rewarding for reviews: money, gift cards, discounts, free or discounted products, refunds, rebates or "future benefits" in exchange for a review. That includes review clubs, review-selling services and social media groups.
- Asking for positive reviews only, or asking only happy customers ("if you loved it, leave a review; if not, contact us first").
- Diverting unhappy buyers to you while sending happy ones to Amazon.
- Asking a reviewer to change or remove a review, with or without a refund.
- Reviews from you, family or employees, on your products or a competitor's.
- Inserts that ask for a positive review or offer an incentive. An insert with a coupon for a review is a clear violation.
- Variation tricks: building a variation family to pool reviews and lift the star rating. (More in our post on Amazon review sharing across variations.)
- Asking more than once per order, or contacting buyers outside Buyer-Seller Messaging.
Amazon says it has zero tolerance here. Penalties include permanent loss of selling privileges, withheld funds, removal of all the product's reviews, delisting and legal action. The policy also covers your employees, agencies and anyone working for you, even if they did it without your knowledge.
Your Review Plan by ASIN Stage
Most guides list the tools. The useful part is when to use each one, and what each review actually costs you.
| ASIN Stage | Ratings | What to Run |
|---|---|---|
| Pre-Launch | 0 | Vine pre-launch enrollment, inventory in FBA three weeks before launch |
| Launch | Under 30 | Vine (if not used yet) and Request a Review on every order |
| Growing | 30 to 999 | Request a Review on every order (automated) and a Review Requests test |
| Established | 1,000+ | Request a Review only. Review Requests stops at 1,000 |
Work Out Your Cost per Review. Vine's fee is the small part. The units are the big part. A simple worksheet:
- Vine: (enrollment fee + landed cost of every enrolled unit) ÷ Vine reviews received.
- Review Requests: campaign spend ÷ new ratings during the campaign.
- Request a Review: free, so it should be on for every order before you pay for either.
For example, if your landed cost is $8 a unit and you enroll 30 units on the $200 tier, you've put $440 into the enrollment. At Amazon's average of 19 reviews, that's about $23 a review. With the New Selection Program's $75 credit, a 10-unit enrollment costs only the units. Run your own numbers in our Amazon unit economics calculator to see what a review is worth to you.
Use the One-Request Rule. Pick one channel per order: the button, your app or a custom message. Never two. Check your app's settings so it skips orders you've already requested by hand.
Fix Before You Collect. More reviews of a product with a real flaw just spread the flaw. Read your one to three star reviews first, fix the product or the listing, then turn up Vine and Review Requests. More reviews also feed Amazon's AI shopping assistant, so see our guide to Alexa for Shopping for how it uses them.
Have Brand Registry Ready. Vine and the Customer Reviews tool both need it. If you're not enrolled yet, start with our Brand Registry guide.
FAQ
How do I get reviews on Amazon for free?
Use the Request a Review button on every order (once per order, 5 to 30 days after delivery) or an app that sends the same request through Amazon. Vine is also free if you enroll only 1 or 2 units per parent ASIN, though you give away those units.
Is it allowed to automate Amazon's Request a Review button?
Yes, if the app sends Amazon's own review request through the Solicitations API and only once per order. Don't also send a custom review message for the same order.
Are review request cards in the box allowed?
A card can't ask for a positive review or offer anything in exchange for a review. Amazon lists both as violations. A card with a coupon, a free gift or a "contact us first if you're unhappy" line breaks the rules.
How much does Amazon Vine cost?
$0 for 1 to 2 units, $75 for 3 to 10 units and $200 for 11 to 30 units, per parent ASIN. You only pay once the first Vine review is published, but you also give the units away and pay FBA and referral fees on them.
What are Amazon Review Requests ads?
A paid Amazon Ads campaign, announced September 29, 2026, that invites recent buyers to rate or review your product. It's for products with fewer than 1,000 ratings and reviews, it's created in Amazon Ads Agent, and it opens in US beta from late October 2026.
Can friends or family review my product?
No. Reviews from a seller's family members or employees are a violation, on your products or a competitor's.
How many reviews do I need on Amazon?
Amazon doesn't set a number. Vine stops being available at 30 reviews and Review Requests stops at 1,000, which makes those two numbers useful milestones for your plan.
Bottom Line
There are three honest ways to get Amazon reviews in 2026: Request a Review on every order, Vine at launch and, new this year, paid Review Requests ads for anything under 1,000 ratings. Keep every request neutral, send one per order and fix product problems before you collect more reviews.
If you want a review plan built around your launch calendar and ad budget, our Amazon team does this for brands every week.
Sources
- Accelerate authentic reviews with Review Requests (Amazon Ads launch announcement, Sep 29, 2026)
- Branded conversations and Review Requests (Amazon Ads news, Sep 29, 2026)
- Customer product reviews policies (Seller Central)
- Communication program policy (Seller Central)
- Selling policies and seller code of conduct (Seller Central)
- Vine enrollment fee for sellers (Seller Central)
- Vine frequently asked questions (Seller Central)
- Amazon Vine (Sell on Amazon)
- Customer Reviews tool (Sell on Amazon)
- New Selection Program 2026 enrollment extended to March 31 (Seller Central News, Oct 28, 2026)
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