Skip to main content
Your eCom Team

Amazon

Amazon Stranded Inventory: What It Means, How to Fix It and When Amazon Removes It

Amazon stranded inventory is FBA stock with no active offer. Fix each stranded reason, see when Amazon disposes of the units and what waiting costs in Q4.

Forrest Motz10 min read
Watch on YouTube

TL;DR

  • Amazon stranded inventory is FBA stock sitting in a fulfillment center with no active offer, so customers can't buy it. Amazon also counts search-suppressed stock as stranded.
  • Find it in Seller Central under Supply chain, then Manage stranded inventory. The Stranded reason column tells you which fix to use.
  • There's a clock. Depending on the reason, Amazon allows a maximum of 30 to 180 days. If you never set your removal settings, Amazon's page says your units are disposed of when the maximum runs out.
  • Don't delete the listing to tidy up. A deleted listing gets a 30-day maximum. A closed listing gets 180.
  • In Q4 the storage is the small part. Stranded units pay $2.40 per cubic foot from October to December, about 3x the normal rate, but the bigger cost is the sales you lose while they can't be bought.

The Real Question: Why Can't I Sell Stock Amazon Is Already Holding?

You sent the units in, Amazon received them, and your inventory count looks fine. But nothing is selling, and a stranded alert just landed in your email.

The fix is usually small: a closed listing, a missing price, a SKU that no longer matches. The part sellers miss is that stranded stock runs on a deadline. This guide covers what stranded means, where to find it, the fix for each reason, and the removal dates most guides skip, all from Amazon's own help pages.

What Stranded Inventory Means

Amazon defines stranded inventory as FBA inventory in fulfillment centers that has no associated active offer, and isn't available for sale or is suppressed from search results. It has to be either reactivated or removed.

Two details are worth knowing before you touch anything:

  • Search-suppressed stock counts. Amazon classifies FBA units as stranded when they're search-suppressed because of a listing issue, such as missing images, missing vital product details or poor detail-page quality. Those units can still be bought from a direct link, but customers won't find them in search.
  • Reserved is not stranded. Reserved units are temporarily held, for example for a customer order, and go back to Available on their own. Don't create a new listing or a removal order for reserved stock. Amazon warns that duplicate listings complicate tracking and that removal orders can't be easily reversed.

If the problem is a listing that won't show up and you aren't sure the units are stranded at all, start with our guide to why an Amazon listing isn't showing up.

Where to Find Stranded Inventory in Seller Central

In the new Seller Central, open the Site map, then Supply chain, then Manage stranded inventory. Amazon's help pages still call this page Fix stranded inventory, and older guides send you to Inventory, then Fix Stranded Inventory. Our new Seller Central guide shows the route through the Capacity Monitor as well.

A few columns and settings do most of the work:

  • Stranded reason says why the listing is stuck. Additional information gives Amazon's recommended action.
  • Date of stranded event is when the clock started. Auto-removal date is when it ends.
  • Edit automatic action settings holds your removal and relist settings.
  • This page beats Manage Inventory. Amazon says a listing can show as Active there while it's stranded here, and this page is the accurate one.

Amazon also alerts you by email, and your stranded percentage is one of the four categories behind your Inventory Performance Index (IPI) score.

How to Fix Each Stranded Reason

Amazon's table has more than 30 reasons. They fall into four groups.

Fix It Yourself

Stranded ReasonThe Fix
Listing closedClick Relist, then Save and finish
Seller-fulfilledClick Change to FBA
Missing priceAdd a price in the Price column or click Edit
Potential high or low pricing errorClick Update price, in line with the Fair Pricing Policy
Deleted listingClick Create a new listing
Discontinued listingCreate a new listing with the same ASIN and SKU as the FBA units
Missing SKUCreate a new listing: set a price, choose "I want to ship this item myself", set quantity to 0, save, then click Change to FBA
Unexpected inventory received, or an Amazon.Found SKUCreate a new listing for that SKU
Future listing sell dateClick Edit listing and change the date
Product update requiredClick Edit and update any field except Price or Quantity
Listing errorFix the listing attributes and relist
Search-suppressedAdd the missing images or attributes, or correct the catalog details

Needs Approval or Documents

Stranded ReasonThe Fix
Qualification required (brand, category or item)Click Edit, then Request approval if it's offered. If not, create a removal order and delete the listing
Dangerous goods (upload documents)Upload them through Manage dangerous goods. Amazon reviews within two business days
Restricted ASIN or blocked listingFile an appeal, or create a removal order and delete the listing

Has to Leave

Stranded ReasonThe Fix
Expired productCreate a removal order
Item discontinuedCreate a removal order, then delete the listing once it's processed
Product recallRemove all inventory and request a letter of compliance from the Intellectual Property owner to relist

Wait

Stranded ReasonThe Fix
Dangerous goods (in review)No action needed for now
Inventory under reviewNo action needed for now. Check your Case log

When you create a new listing, match the ASIN, SKU and condition of the stranded units exactly, or you'll add a second offer and leave the first one stranded. After a fix, allow 48 hours for the page to update.

Got a lot to fix? Bulk relist and bulk Change to FBA handle up to 25 items at a time, and the Bulk Fix Stranded Inventory report (Professional plan only) covers listings that need a relist, a change to FBA or a new listing. It doesn't cover anything that needs an appeal or a removal order.

The Removal Clock Most Guides Skip

This is the part that costs real inventory. Amazon's services agreement requires you to remove "unsuitable units" from its fulfillment centers, and each stranded reason has a maximum number of days:

Stranded ReasonMaximum DaysAmazon's Recommended Setting
Closed or merchant-fulfilled units18090
Policy violations and restrictions6030
Account issue6045
Deleted listing3014
Severe policy violations and restrictions307

Search-suppressed units have a separate rule: 60 days from the date of suppression, after which Amazon may remove them based on your settings. A future sell date and a hazmat review aren't subject to required removal for now.

Three things follow from that table.

1. Set Your Removal Settings Today

Amazon's page says: "If you have not configured your stranded removal settings, your inventory will be disposed after maximum days allowed." So if you've never opened this setting, the default outcome is losing the units, not getting them back.

Go to the stranded page, click Edit automatic action settings, then Review or edit automatic removal settings, and choose return or disposal. If you choose return, check the address. Amazon keeps a separate Stranded inventory automatic removal address, and updating your other removal address doesn't change it.

2. Close Listings, Don't Delete Them

Deleting a listing that still has units in a fulfillment center cuts the maximum from 180 days to 30. A listing deleted on November 12 could have its units removed by December 12.

Selling through doesn't make it safe either. Amazon warns against closing or deleting a listing right after you sell out, because customer returns and lost units that turn up later have no active offer, so they get stranded.

3. Use Your One Delay Wisely

If you need more time, choose Delay removal 30 days from the drop-down beside the listing. You get it once per stranded event, so save it for a slow appeal or approval.

Also check your automatic actions. By default, Amazon relists Listing closed units after seven days and changes Merchant-fulfilled units to FBA after five. That's useful if a bulk upload flipped them by mistake, but not if you closed a listing on purpose. To hold stock back, set a future Offer start date, or opt that listing out.

What Stranded Inventory Costs You in Q4

Amazon's page says it plainly: stranded units keep "accumulating storage fees". Here's the hypothetical product from our FBA fees and storage fees guide, with 500 units stranded. It's a 10 oz, $24.99 item at 0.056 cubic feet, so 500 units take up about 27.8 cubic feet.

Cost500 Stranded Units
Storage, January to September ($0.78 per cu ft)About $22 a month
Storage, October to December ($2.40 per cu ft)About $67 a month
Aged inventory surcharge at 271 days ($5.45 per cu ft)About $151 a month, on top of storage
Removal or disposal order ($1.53 per unit)$765, one time
Lost sales if it normally sells 10 a dayAbout $250 a day

Run your own product through our Amazon FBA fee calculator to see what those units should be earning.

So tripled storage is real, but about $67 a month isn't the problem. A week stuck during the holidays costs about $1,750 in sales. Three more Q4 details change the decision:

  • You can't top up. If an ASIN has stranded units, Amazon says not to send more. Add it to a shipment and you'll get an alert, and the shipment won't be processed. A small listing problem can block your restock.
  • Removal is slow right now. Removal orders usually take about two weeks, but Amazon says 30 days or more during the holidays, plus delivery. Units you pull in November probably won't be back in time to resell this season, so fix the listing first if you can.
  • A removal order stops storage. Once it's created, Amazon doesn't charge storage on those units while it's processing. And a removal or disposal order submitted by 11:59 PM PT on the 14th avoids that month's aged inventory surcharge, so November 14 is the next date that matters.

How to Keep Inventory From Getting Stranded Again

  • Watch your bulk uploads. Amazon says filling in the quantity column on a bulk template such as Inventory Loader changes listings from FBA to merchant-fulfilled, which strands the units. If this keeps happening, set automatic Change to FBA to 0 or 1 day.
  • Label every unit. Units with no scannable FNSKU come back as system SKUs like Amazon.Found.B... or FBA....missing1, and they show up as stranded.
  • Complete listings before you ship. Brand, category, price, condition, images and vital attributes all need to be in place first.
  • Check the page weekly in Q4. It's the most accurate view you have, and the dates only run one way.

If you'd rather have someone watch this every week, our Amazon account management team handles inventory, removals and listing fixes for brands on FBA.


FAQ

What does stranded inventory mean on Amazon?

It means FBA units are in a fulfillment center but have no active offer, so customers can't buy them. Amazon also treats search-suppressed units as stranded. You have to reactivate the listing or remove the units.

How do I fix stranded inventory on Amazon?

Open Manage stranded inventory in Seller Central, read the Stranded reason for the listing, and follow the action Amazon recommends. Most reasons come down to relisting, changing to FBA, adding a price or creating a new listing with the same ASIN and SKU. Some need an appeal, an approval or a removal order.

What does "listing error" mean on stranded inventory?

Listing error means the listing has a problem with its attributes. Amazon's fix is to correct those attributes and relist. If you recreate the listing, keep the same ASIN, SKU and condition as the stranded units.

How long before Amazon removes stranded inventory?

Between 30 and 180 days, depending on the reason, counted from the date of the stranded event. Closed or merchant-fulfilled units get up to 180 days, and deleted listings get 30. You can set a shorter time, and delay removal by 30 days once per stranded event.

Does Amazon charge storage fees on stranded inventory?

Yes. Stranded units pay the same monthly storage as other inventory: $0.78 per cubic foot for standard size from January to September and $2.40 from October to December. The aged inventory surcharge also applies from 181 days.

Can I send more inventory if an ASIN is stranded?

No. Amazon says not to send more units of an ASIN that has stranded inventory. If you add one to a shipment you'll get an alert, and the shipment won't be processed.


Bottom Line

Stranded inventory is usually a quick listing fix with a slow, expensive way to go wrong. Check the stranded page, fix what you can this week, set your removal settings and return address, and don't delete a listing that still has units behind it. In Q4, every day those units can't be bought costs far more than the storage does.


Sources

Related Tools

Free calculators to put these insights into action.

Let's Talk

Want results like these?

Let's talk about what's possible for your brand.

Free strategy session · No contracts · Response within 24 hours